World Consumer Rights Day 2018

World Consumer Rights Day 2018

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Indonesian Consumers Organisation (YLKI)

Jl. Pancoran Barat VII No.1, RT.8/RW.6, Duren Tiga, South Jakarta City, Jakarta, Indonesia

March 15

Yayasan Lembaga Konsumen Indonesia (YLKI) are issuing a press release on the need for safer online shopping, better protection of personal data and the difficulty of dispute resolution in the digital age. In 2017, 16% of the consumer complaints YLKI received were about online shopping, the largest single category of complaint. They are also raising awareness on the radio and on Facebook.